Fan Experience networking
Join us in Warsaw
Fan Experience Workshop
The European Stadium & Safety Management Association will assemble during the Fan Experience Workshop on 21 and 22 May taking place in Warsaw (PL). Delegates will enjoy group discussions, presentations, a stadium tour and a networking dinner.
When members look for solutions, they turn to other members or to people they meet during the ESSMA events. Our network of passionate individuals has a wealth of knowledge. Best practices are shared to make sure you return home with lots of takeaways.
STADIUM INDUSTRY NETWORKING
Networking is a problem-solving tool for issues stadium professionals are facing daily. Meet with venue industry professionals from all over the world: connect, learn and evolve with other-like minded professionals.
Learn from a unique behind-the-scenes stadium tour. During the stadium tour, you have the opportunity to ask all your stadium-related questions to the executive staff and management.
Welcome and registration
Welcome by ESSMA and Legia Warsaw
Development towards the digital era and innovative fan experience
Improving the overall fan journey at FC København
Case study: enhancing the fan experience at Wanda Metropolitano by Signify
A new merchandising approach
About Przemyslaw Cepak
Probably the best fan zone in Scandinavia
Group discussion on fan zones
Marshal Jozef Piłsudski Legia Stadium Tour
How to implement a loyalty programme with best practice cases
Legia Warsaw’s digital transformation
About Legia Warsaw
Group discussion on loyalty programmes
Using data & technology to attract fans at PSV Eindhoven
Mobile applications for fans and eSports by Ekstraklasa
Closing networking lunch
Marshall Jozef Piłsudski Legia Stadium
The first part of building the new stadium started on 17 November 2008 and in less than two years it was completed with three stands – North, East and South – ready to use. The new stadium is situated in the same place as the old one and during the construction works Legia played home games there but with a smaller capacity. The new stadium was officially opened on August 7 2010 with a friendly match between Legia Warsaw and Arsenal FC.
Owner: The Capital City of Warsaw
Renovated in: 2010
Renovation cost: €110m
BOOK YOUR TICKET NOW
- For ESSMA members: Stadiums, Clubs, Leagues, Federations & Stadium Partners
- Includes access to Day 1 and Day 2 of the workshop
- Includes lunches, coffee breaks & evening networking dinner
- Not included: hotel & travel to/from Warsaw
If you received a special reduction code, hit ‘Enter promotional code’ and enjoy your discount.
The ticket price consists of € 395 + a € 14.15 fee from our ticket provider.
MERCURE WARSZAWA GRAND
The 4-star Mercure Warszawa Grand hotel is located in the heart of the city, near the main streets of Warsaw and close to the Old Town.
ESSMA FAN EXPERIENCE WORKSHOP 2018
The 2018 ESSMA Fan Experience Workshop was organised at Paris La Défense Arena. Over 55 members from 12 countries learned insights and shared knowledge related to fan activation, loyalty, data gathering & CRM and digitalisation with presentations from Malmö FF, AZ Alkmaar, Swedish Football League, Tottenham Hotspur and the Premier League.
ESSMA Knowledge Platform
All content of the previous ESSMA Fan Experience Workshops can be found on the ESSMA Knowledge Platform.
The ESSMA Knowledge Platform is only available for ESSMA members. If you have not received your login, contact firstname.lastname@example.org.
“The ESSMA workshop is fantastic, it genuinely is. I came all the way from England to be here. I must say that whilst these workshops are ongoing I wholeheartedly would say to anyone that is thinking about coming, please do and share ideas. There are very good people in the room and this is how you grow your football business.”
Anthony Emmerson – Supporter Growth & Services Manager, Stoke City FC
“I’m happy we attended ESSMA’s Fan Entertainment Workshop in Valencia last year, because it was very interesting for us to get notes of our colleagues, from other stadiums and organisations.”
Jamilia Mehdiyeva – Head of Marketing Communications, Baku Olympic Stadium